Nonrev checked bag limits for some int'l routes on the way......

July 1, 2008
 

Starting July 8 in designated markets, nonrevenue travelers including buddy pass guests will be limited to one piece of checked baggage per passenger. This limit will apply for the foreseeable future. Most of the markets are international routes out of Atlanta and New York-JFK.

The specified markets listed below have experienced an unusually high number of checked bags from revenue passengers, even after our recent fee increases for excess baggage. Because we board revenue passengers, baggage and cargo first, standby passengers’ checked items often are not considered for loading until shortly before departure. This often means special handling by our Airport Customer Service teams in these markets, which could create the potential to affect operational performance.

Nonrev passengers are responsible for shipping items that are over the one checked bag limit as our stations will not hold or store excess items that cannot be checked or carried on board. ACS teams will do all possible to assist nonrev passengers who are mid-trip.

Though not required except for the routes listed below, because of the high cost of fuel we’re urging all nonrevs and buddy pass riders to limit their checked bags to one systemwide.

Our carry-on and checked baggage weight and size limits still apply.

See Also:

One checked bag markets

Effective, July 8, 2008 and in the specific markets listed below, nonrevenue passengers including buddy pass guests will be limited to one piece of checked baggage per passenger. This limit will apply for the foreseeable future.

These markets have experienced an unusually high amount of checked baggage coming from revenue passengers, even after recent increases in fees for excess baggage. Since we board revenue passengers, baggage and cargo first, to ensure it can all be carried, standby passengers’ checked items are often not considered for loading until minutes before departure. This often results in requiring special handling by our Airport Customer Service teams in these markets and creates a potential to affect operational performance. Passengers are responsible for making arrangements to ship items that are over the one checked bag limit as our stations will not hold or store any excess items that cannot be checked or carried on board. Delta’s Airport Customer Service Team will do all possible to assist nonrev passengers who are mid-trip.

Even though it is not required except for the routes listed below, due to the high costs of fuel, Delta is urging all nonrevenue pass riders to limit their checked bags to one systemwide.

Delta's carry-on and checked baggage weight and size limits still apply. Visit delta.com. http://www.delta.com/traveling_checkin/baggage/baggage_allowance/index.jsp for additional information on weight and size requirements.

One checked bag limit applies to travel in either direction for routes listed below:

  • · Atlanta and Johannesburg, South Africa (JNB)
  • · Atlanta and Lagos, Nigeria (LOS)
  • · Atlanta and Guadalajara, Mexico (GDL)
  • · Atlanta and Guatemala City (GUA)
  • · Atlanta and Dakar, Senegal (DKR)
  • · Atlanta and San Salvador, El Salvador (SAL)
  • · Atlanta and Managua, Nicaragua (MGA)
  • · New York (JFK) and Cape Town, South Africa (CPT)
  • · New York (JFK) and Georgetown, Guyana (GEO)
  • · New York (JFK) and cities in the Dominican Republic (Santiago – STI, Santo Domingo – SDQ, Punta Cana – PUJ)
  • · New York (JFK) and Port of Spain, Trinidad (POS)
  • · New York (JFK) and San Juan, Puerto Rico (SJU)
  • · New York (JFK) and Accra, Ghana (ACC)
  • · New York (JFK) and Mexico City, Mexico (MEX)
  • · New York (JFK) and Dakar, Senegal (DKR)
  • One Checked Bag Q&A
  • Q1 Why is Delta implementing this baggage limitation?
    A1 In the routes listed, Delta is experiencing a high volume of revenue baggage causing weight and balance issues on the aircraft. In order to allow our Airport Customer Service team maximum focus on our revenue customer and running an on-time operation, it is necessary to limit the number of checked bags for nonrevenue pass riders.

    Q2 Will there be automation to restrict the number of checked nonrevenue bags to these destinations?
    A2 No. The Print Bag Tag template and the kiosk will allow nonrevenue passengers to check more than 1 bag to these destinations. If a nonrevenue pass rider checks more than one bag, the agent will inform the passenger to find alternate means to ship their extra bags.

    Q3 What do I do if I am in the middle of my trip and am traveling with more than 1 bag in the markets listed?
    A3 This policy is effective beginning July 8th. If you are on a continuation or return portion of your itinerary we will continue to accept more than 1 bag per nonrev passenger folloing normal guidelines. This new policy will apply for all pass riders whose travel begins on or after July 8th.

    Q4 Can I pay an Excess Baggage Charge and check more bags on these routes?
    A4 No. Each nonrevenue passenger is limited to one checked item on these routes.

    Q5 What happens at the international gateway station if an agent in an originating station accepts more than 1 bag for a nonrev?
    A5 If there is an agent error then we will do all possible to accommodate the bags on the flight; however, in keeping with corporate policy, if there is a weight and balance issue a nonrev’s luggage will be the last boarded and potentially removed.

    Q6 Does this limit apply to just Delta pass riders and buddy pass guests?
    A6 No. This limit applies to all nonrevenue passengers including our interline partners. Note – deadheading crew members and employees on company business will continue to be exempt from this new policy.

    Q7 How long is this baggage limit going to be in effect?
    A7 This policy will be reviewed in conjunction with the operational performance of our aircraft on these routes. Based on the high load factors the policy is expected to be in place for the foreseeable future.

    Q8 Will there be any other cities added to this list?
    A8 The list of cities will be reviewed and any additional cities will be communicated via the DeltaNet and TravelNet.

    Baggage Allowances on Flights

    Regardless of where you're going, you’ll want to make sure what you’re bringing is allowed. Here are the rules.

  • Carry-on Baggage
  • You can carry on one bag plus one personal item per passenger as long as it:

    • · Weighs less than 40 pounds (18 kg).
    • · Does not exceed 45 inches when you total length plus width plus height.
    • · Fits easily in our SizeCheck® unit (approximately 22"x14"x9").
    • · Fits in an overhead bin or underneath the seat in front of you.
  • Here are some examples of personal items:
    • · Male or female purse
    • · Briefcase
    • · Laptop computer (All laptop/computers must be carried aboard and cannot be checked. For information about Delta's battery-saving system for laptops, visit In-flight Power)
    • · Camera case
    • · Diaper bag
    • · Items of a similar or smaller size to those listed above, such as Portable Electronic Devices.
  • These additional items are okay to carry on and do not count towards your allowance:
    • · Food items for immediate consumption
    • · Assistive devices such as wheelchairs or crutches, provided passenger is dependent on them
    • · One box or bag of duty free merchandise
    • · A coat or jacket
    • · An umbrella
    • · One item of reading material
  • There may be more limits to carry-on baggage based on available space and additional restrictions on certain flights.
  • Checked Baggage

    You can check one bag per passenger free of charge when traveling in the U. S., the U.S. Virgin Islands, and Puerto Rico. If traveling outside the U.S. you can check two bags free of charge.

    Each bag must:

    • · Weigh 50 pounds (22.5 kg) or less.
    • · Not exceed 62 inches when you total length plus width plus height.
  • If you have a bag that exceeds these allowances, see Excess Baggage.
  • Exceptions:

    • · Business Elite® and First Class passengers are allowed 3 checked bags at no charge up to 70 lbs.
    • · Passengers traveling to or from Key West and Marathon, Florida are limited to only one checked bag.
    • · The free weight allowance is 70 pounds (32 kg) for tickets purchased in Brazil, or for tickets purchased in Japan when traveling to/from Brazil.
    • · Active duty military personnel with traveling orders will be allowed to check 2 bags up to 70lbs at no additional charge.
  • With the exception of original factory-sealed boxes that will be accepted on a standby basis, we do not accept boxes as checked baggage to Central or South America (except Brazil, Mexico, and Chile) at any time of the year.
  • Some packages, sporting goods, musical instruments, and fragile or bulky items may require special handling. For more information on special items, see Special Baggage.

    General Conditions of Acceptance

    Delta will accept your baggage for transportation, subject to the following conditions:

    • · All baggage is subject to search.
    • · We reserve the right to refuse baggage whose size, weight, character, or condition is unsuitable for transportation on the particular aircraft which is to transport it or which cannot be accommodated without harming or annoying passengers.
    • · Baggage check-in requirements, which vary by airport, must be met. Please review airport Check-in Requirements for details.
    • · Baggage must be checked at a Delta designated city or airport office.
    • · Your name must be on your luggage.
    • · Baggage will not be checked to a destination that is not on a passenger's itinerary.
  • Second Bag Fee Rebate Program
  • On April 9, 2008, we announced that we would begin charging $25 for a second checked bag effective for all travel on or after May 5, 2008. Although this fee applied to all passengers regardless of when they purchased their ticket, we have made a business decision to offer those passengers who purchased tickets prior to April 9, 2008 for travel after May 5, 2008, a rebate of this fee. Your can check your eligibility for the rebate or request a rebate online.